Join Our Winning Team!

Job Overview

We currently have an immediate opening for a Funeral Director and Location Manager for Powers Funeral Home. This is a full-time exempt position with an industry leading benefits package with hours being Monday through Friday from 8:30 AM to 5 PM and on call responsibility.

General Accountabilities

Provides customer service in all areas of funeral arrangements, cremation ceremonies and interment to assist families achieve peace following the loss of a loved one. Provides exemplary personalized and professional service. Implements choices made by the families or legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

Specific Responsibilties

• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures

• Negotiates and enters into funeral contracts

• Handles contracts, legal documents, and collection of payment in accordance with company policies.

• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.

• Arranges for the interment or cremation of human remains

• Adheres to all company and regulatory requirements

• Retains heritage and grows market share through active involvement with community, religious and other organizations

• Performs on-call responsibilities including:

• Taking first calls

• Talking with families

• Answering questions

• Providing initial details

• Conducting transfers

• Confirms authorization to proceed with the service arrangements

• Supervises funeral services by:

• Supervising the parking of cars

• Ushering

• Driving funeral vehicles

• Assisting at chapel and church services

• Assisting at the cemetery

• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

• Setting up chairs and the removing, properly caring for and storing of these items

• Participating at special functions

• Other duties, as required

• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules

• Ensures potential pre-need referrals are shared with Family Service Counselors

• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary

• May assist with general office duties

• May assist with the maintenance of vehicles, the facility and property

• Receives caskets and other funeral home supplies as well as places into inventory

• Ensures refreshments are available

• Performs other duties as assigned

To apply, please submit a cover letter and resume to us via email by clicking the button at the top of this page, or postal mail to Gaffney Group, 1002 S. Yakima Ave., Tacoma, WA 98405 (Attn: Human Resources) no later than 6/20/2024. All applications will be held in the strictest of confidence. When submitting electronically, please send only Word (.doc or .docx) or Acrobat (.pdf) formats. All other formats received will be discarded without notification. NO CALLS PLEASE!!!